Shipping Policy

Welcome to DoveHaven Creations! We’re committed to delivering your products as quickly and efficiently as possible. Please read our shipping policy to understand how we handle orders and deliveries.

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.

  • Orders placed after 12:00 PM will be processed the next business day.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping (3-7 business days)
  • Expedited Shipping (2-3 business days)
  • Next-Day Shipping (1 business day)

Delivery times may vary depending on your location, but we do our best to ensure your package arrives within the estimated timeframe.

International Shipping

We currently ship to [List of countries you ship to]. International shipping rates and times vary based on destination. Please note that customs fees, duties, and taxes are the responsibility of the customer.

  • International Shipping (7-21 business days)

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email so you can follow your package’s journey. Tracking may take 1-2 business days to update.

Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or any restricted regions due to carrier limitations.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If your package is marked as delivered and you have not received it, please contact the carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We will work with you to provide a replacement or issue a refund.

Undeliverable Packages

If a package is returned to us due to incorrect shipping details or failure to collect, the customer will be responsible for re-shipping costs.

Contact Us

If you have any questions about our shipping policy, feel free to contact our customer service team at [Insert contact email] or [Insert phone number].

Thank you for shopping with [Your Store Name]! We strive to provide you with fast and reliable service for a great shopping experience.